Case Study
Treat your customers like they own you.
Because they do
About Client

Transform your procurement function with a centralized suite for state-of-the-art sourcing! Integrate your supply chain management process and gain visibility to the entire spectrum of functions. Identify and collaborate with qualified suppliers. Electronic procurement and automated approval systems minimize lead time, control cost and risk.

Challenge

The client is a regional development bank active in 68 countries with over 3000 staff worldwide. The 50+ year-old bank was struggling with their legacy systems especially those of Resource, Travel, and Expense Management. Here are some of the challenges we noticed:

  • Unconnected systems and data with most of the processes being held manual
  • 16-year-old ERP system with unfriendly User Interface leading to dissatisfaction of the field force in all missions and office locations
  • Lack of travel budget control and tracking
Solutions Proposed

The client is a regional development bank active in 68 countries with over 3000 staff worldwide. The 50+ year-old bank was struggling with their legacy systems especially those of Resource, Travel, and Expense Management. Here are some of the challenges we noticed: