Intelligent Data Capture (IDC): Transforming Business Efficiency

06 October 2025

Across industries in the UAE and GCC, businesses are embracing digital transformation to stay competitive, efficient, and compliant with government regulations. One of the key challenges organizations face today is the overwhelming volume of documents—contracts, invoices, purchase orders, HR forms, compliance records—that must be processed daily. Traditional manual document handling is slow, error-prone, and resource-heavy, which often creates operational bottlenecks.

This is where Epicor Intelligent Data Capture (IDC) comes in. Powered by artificial intelligence (AI) and machine learning (ML), Epicor IDC automates the capture, classification, and processing of business documents. By integrating seamlessly with Epicor ERP solutions, IDC ensures that data flows accurately and securely into the right workflows—allowing teams to work smarter instead of harder.

As an Epicor Authorized Partner in the UAE & GCC, SCASYS helps organizations leverage IDC to improve efficiency, enhance compliance, and accelerate their digital transformation journeys.

What is Intelligent Data Capture (IDC)?

Intelligent Data Capture (IDC) is an AI-driven technology that automates the process of handling documents. Unlike traditional scanning or manual data entry, IDC is designed to “understand” documents—extracting key information such as invoice numbers, supplier details, contract terms, or payment amounts—and then routing that information into the correct business systems.

In simple terms, IDC works as a digital assistant for your back-office teams, reducing manual effort and enabling organizations to:

Capture data from structured (invoices, forms) and unstructured (emails, scanned PDFs) documents.
Classify documents automatically, whether they are invoices, receipts, purchase orders, or contracts.
Extract key fields accurately using AI and machine learning algorithms.
Integrate captured data directly into ERP systems like Epicor iScala or Epicor Kinetic, without requiring manual entry.
Route documents to the right workflows for faster approvals, compliance checks, and payments.

Why IDC Matters for UAE & GCC Businesses

The business environment in the UAE and GCC is unique. Governments across the region are investing heavily in digital-first strategies, smart governance, and compliance-driven ecosystems. Organizations that continue relying on manual document handling risk falling behind.

Here are some region-specific reasons why IDC is crucial:

1. Regulatory Compliance & E-Invoicing

With the rise of government mandates around VAT, e-invoicing, and electronic records management, businesses need automation to ensure accurate, compliant submissions. Epicor IDC reduces errors and ensures data integrity, helping businesses stay aligned with evolving regulations.

2. Scalability for Growth

The UAE and GCC economies are growing rapidly, particularly in sectors like construction, logistics, healthcare, and retail. As organizations scale, document volumes also increase. IDC provides scalability without requiring proportional increases in staff.

3. Operational Efficiency

By automating document capture and processing, IDC shortens approval cycles, speeds up supplier payments, and improves cash flow management—critical in competitive markets like the UAE.

4. Data Accuracy for Decision-Making

AI-powered capture minimizes human error. Accurate, real-time data improves reporting and decision-making, supporting business leaders in making smarter investments.

5. Integration with ERP

Epicor IDC integrates seamlessly with Epicor ERP platforms, making it easier for UAE and GCC businesses to achieve end-to-end automation of core business processes.

How Epicor IDC Works

Epicor IDC uses a three-step process powered by AI and ML:

1. Document Classification

IDC can recognize whether a document is an invoice, a contract, or a purchase order—even if it comes in different formats or layouts.

2. Data Extraction

Using AI algorithms, IDC extracts critical information like supplier name, invoice number, payment terms, and contract dates.

3. Workflow Submission

The system automatically routes the captured data to the right workflow within Epicor ERP for processing, approval, or storage.

This ensures that no document is left behind and that every piece of critical information is captured accurately.

Benefits of Epicor IDC for Enterprises

Reduced Manual Effort – Teams no longer waste hours on repetitive data entry.
Faster Turnaround Times – Automated routing accelerates approval cycles.
Error Reduction – AI ensures higher accuracy compared to manual processes.
Cost Savings – Less time and labor spent on document processing.
Improved Vendor Relationships – Faster invoice approvals and payments improve supplier trust.
Enhanced Security – IDC reduces the risks associated with manual handling and ensures documents are stored digitally and securely.
Analytics & Insights – Captured data can be analyzed for trends, helping businesses optimize spending, procurement, and compliance strategies.

SCASYS: Your Epicor Authorized Partner in the UAE & GCC

Implementing Epicor IDC is not just about deploying software—it’s about aligning technology with business goals. This is where SCASYS adds value.

As a trusted Epicor Authorized Partner, SCASYS works closely with organizations in the UAE and GCC to:

Assess document management challenges.
Configure Epicor IDC to meet region-specific compliance and business needs.
Integrate IDC with Epicor ERP systems (iScala, Kinetic, etc.).
Provide training and ongoing support to ensure smooth adoption.
Continuously optimize solutions to maximize ROI.

By combining Epicor’s world-class technology with SCASYS’s regional expertise, businesses in the UAE and GCC can achieve a seamless transition to intelligent document automation.

Real-World Use Cases of IDC

Finance & Accounting: Automating invoice processing, VAT compliance, and financial reporting.
Procurement: Capturing and validating purchase orders to speed up supplier onboarding.
Human Resources: Digitizing employee records, contracts, and compliance documents.
Logistics & Supply Chain: Managing delivery notes, customs forms, and shipment documents.
Healthcare: Handling patient forms, insurance claims, and compliance reports securely.

Future of IDC in the Region

The UAE’s Vision 2031 and Saudi Arabia’s Vision 2030 emphasize digital transformation, smart cities, and paperless governance. IDC plays a direct role in supporting these initiatives by helping businesses and government entities transition from manual processes to AI-driven automation.

IDC is not just a tool for efficiency—it is becoming a necessity for compliance, competitiveness, and scalability in the region.

Conclusion

The shift toward intelligent automation is no longer optional for businesses in the UAE and GCC. With increasing compliance requirements, growing competition, and the push toward digital-first operations, IDC has emerged as a critical enabler of business efficiency.

Epicor Intelligent Data Capture (IDC), supported by AI and ML, ensures documents are captured, classified, and routed with precision—reducing costs, minimizing errors, and accelerating decision-making.

At SCASYS, we are committed to helping organizations across the region harness the full potential of Epicor IDC. As an Epicor Authorized Partner, we bring the technology, expertise, and local insight needed to transform your document processes and drive long-term business success.